Xarios Technologies have more than 15 years’ track record working with some of the global leaders of the telecoms industry. Xarios Technologies design, develop and supply a range of telephony applications that enhance the functionality and usability of the core telephony platform and deliver tangible benefits to businesses where telecommunications is an essential business tool.
The Xarios Technologies journey started when customers wanted applications and solutions that were associated with large enterprise class environments for the medium size business …at a price and complexity level commensurate with the scale of the business. These initial applications have matured into leading products in their sector with more than 250,000 desktops using one or more Xarios applications
The Xarios Technologies go to market strategy is via OEM agreements with telephony vendors, country and vertical distribution partners and individual resellers – to be successful in this arena products need to be logical and straight forwarded to sell, have an easily demonstrable ROI and are uncomplicated and rapid to deploy.
The applications are fully supported by a technical services team who provide a wide range of services including a maintenance, installation, professional services and training on behalf of Xarios Business partners.
A significant number of highly successful organizations have built their business processes around the Xarios application portfolio and have expanded to many times their original deployment.
The Xarios difference is encompassed in the characteristics of the business: a passion for the products and how they can work for a customer, a commitment to deliver value and functionality a ‘can do’ attitude and a passion for world class customer service.
Xarios Technologies operates from its head office near Media City in Manchester UK and from the US branch office in Phoenix, Arizona
John Lassandro has been involved in the telecommunications industry for 35+ years. During this time he has held senior positions in product management, Product support and training, as well as being the technical and engineering lead.
John has worked for vendors, distributors and resellers and is ideally positioned to ensure that Xarios provides the support and guidance that can assist resellers in securing business with the Xarios product portfolio.
Chris has held a number of leadership positions in the UC, telephony and Contact centre arena providing the commercial, sales and marketing drive for these organisations. A great supporter of the reseller channel, Chris passionately believes that advanced applications are the key to delivering a successful comm-unications solution to the end customer, delivered in a way that is clear for the customer to understand and use, therefore making it easier for the reseller to sell.
Peter has over 25 years experience in IT working in a number of business sectors including financial services, telecoms, local government and housing associations. In a number of roles he has managed business process change as well as systems change, managing people’s expectations as well as the actual changes. Having been involved with a number of company acquisitions. he has experience building teams and merging people from different company cultures.
Chris brings development, technical and commercial skills to the Xarios Technologies team and has been instrumental in bringing many of the applications to the market in a way that has inspired partners to make Xarios Technologies a cornerstone of their product portfolio. Chris has a Bsc in computer science from Manchester University and holds both MCSE and CCNA certifications.
Bens extraordinary skill in writing advanced telephony software applications is the cornerstone of Xarios Technologies product portfolio. Ben brings his 15 years’ experience to the lead of the development team ensuring applications are delivered in a timely fashion to meet market requirements. Ben holds both a Bsc and an MEng in computer science.
Robin brings his extensive experience in product management and product support to the Xarios team. Responsible for customer service, installation and support, Robin’s team ensure that Xarios applications are professionally installed, maintained and the engineers are well trained. Robin also uses his experience to lead the professional services team who ensure bespoke applications are delivered in line with the customer specifications efficiently and on time.
Graham brings a wealth of experience in the finance area to the Xarios team. Graham has advised and run a number of businesses across a wide industry sector and uses his breadth of knowledge to ensure that Xarios Technologies continues its strong financial performance.